Terms of use

Last updated 11 November 2026

These terms are an agreement between you and Gridline about using the Gridline app and website. Questions: support@gridlinetv.com.

What Gridline is

Gridline is a media player. It plays a playlist that you get from your own provider. Gridline does not include, sell, provide or recommend any channels or content, and has no connection to any provider. You are responsible for having the right to watch what you play with it.

Your account

Use a real email address and keep your password to yourself. One account can have up to 2 TVs. Each TV gets one free week, once.

Price and billing

• After the free week, Gridline costs $14.99 a year, or the amount in your local currency shown on the payment page.
• The subscription renews every year until you cancel. If you subscribe during your free week, the first payment is taken when the free week ends.
• Cancel any time from your account. Your TVs keep working until the end of the year you paid for.
• Payments are processed by PayMe.

Refunds

If you are not happy, ask for a refund within 14 days of a payment and we will refund that payment in full. This does not limit any right you have under the consumer law of your country.

Fair use

Don't use Gridline to break the law, to get around the free week, or to attack or overload the service. We may suspend accounts that do.

The service

We work to keep Gridline fast and available, but it is provided as it is. We are not responsible for your provider, its channels, its guide or its replay, or for anything you watch. As far as the law allows, our total liability to you is limited to what you paid us in the last 12 months.

Changes

If these terms change in a way that matters, we will tell you by email at least 14 days before. If you don't agree, you can cancel and ask for a refund of the unused part of your year.

LG and webOS are trademarks of LG Electronics. Gridline is not made or endorsed by LG.